Accessibility Statement

Our Commitment

Everyone in Northeast Philadelphia should be able to find our pricing, understand what we take, and book a pickup without running into barriers. Accessibility isn't a one-time checkbox for us — we review it as we add pages, photos, and features, and we fix problems when we find them.

The Standard We Aim For

We treat WCAG 2.1 AA as our target and review the site against it as it grows. We can't promise every page meets every guideline at every moment — but we're committed to getting there, and to fixing issues quickly when they're reported.

What We're Doing to Get There

• Readable text & contrastHigh-contrast colors and clear, legible fonts keep text easy to read.
• Keyboard accessLinks, buttons, menus, and forms work with a keyboard, not just a mouse.
• Descriptive image textMeaningful images, including our before/after job photos, carry alt text for screen readers.
• Clear structureProper headings, labels, and link text let the page read in a logical order.
• Plain, descriptive linksOur main button states the action and the number, not a vague “click here.”
• Responsive layoutThe site adapts to any screen and supports zoom and larger text without breaking.
• Labeled formsOur quote form uses clearly labeled fields so it's obvious what each one is for.
• A non-digital pathYou can always book a job over the phone — no website required.

Browsers & Assistive Technology

For the best experience, keep your browser and any assistive technology updated to a current version. Some older tools may not support every feature.

Where We Can Still Improve

If you hit a barrier that isn't listed here, please tell us — real feedback is how we find and fix what we missed.

Tell Us About a Problem

We welcome your feedback on the accessibility of this website. If you run into a barrier, or you need information from this site in a different format, contact us and tell us the page you were on and what went wrong or what you were trying to do. We aim to respond promptly, and if you're requesting information in an accessible format, we'll work with you to provide it.

If You're Still Not Satisfied

If you contact us about an accessibility barrier and you're not satisfied with our response, tell us directly at (215) 608-6297 so we can make it right. We take these reports seriously — we'd rather fix the issue than have you leave without the help you needed.

A Note on Third-Party Content

Some features on this site may rely on tools or content from third parties (for example, maps, review widgets, or a scheduling tool). While we choose our providers carefully and encourage them to meet accessibility standards, we can't guarantee content we don't directly control. If a third-party feature blocks you, call us and we'll get you what you need another way.